AI-Powered Solutions for Logistics & Transportation
Genius 365 enhances logistics operations by streamlining communication, automating routine inquiries, and providing real-time updates.
Key Benefits
Shipment Tracking
Provide instant updates on shipment status and location, reducing customer inquiries.
Automated Scheduling
Scheduling and reschedule of deliveries, ensuring a seamless experience for both customers and drivers.
24/7 Support Line
Handle customer inquiries at any time, including delivery status, delays, and rescheduling requests.
Customised Messaging
Deliver brand-aligned responses tailored to your logistics operations.
CRM Integration
Log all client interactions and shipment details in your CRM, enabling accurate records and streamlined workflows.
Driver Communication
Automate communication with drivers regarding route changes, delays, or updates.
High-Volume Management
Effortlessly handle large volumes of inquiries during peak seasons, ensuring punctual and efficient responses.
AI Guardrails
Maintain accuracy in all customer interactions, protecting sensitive data and ensuring high-quality communication.
Why Logistics Companies
Choose Genius365
Improved Customer Experience
Provide faster, more reliable updates and responses, keeping customers informed and satisfied.
Cost Savings
Reduce overhead costs by automating routine tasks and minimising the need for additional staffing during peak periods.
Enhanced Communication
Ensure clear, consistent, and real-time communication across drivers, customers, and dispatch teams.
Ready to Streamline Your Logistics Communication?
Contact us today to discover how Genius 365 can enhance your logistics operations and customer satisfaction.